Frequently Asked Questions
If you have a question about the Queen’s Harbour Owners Association that you believe should be addressed here, please choose “Owners Association Management Office” from the drop-down list for "Send to" at Contact us and enter your question. If your question is about the QHYCC.COM website, please choose "Website Administrator" for "Send to". In both cases, please choose "Addition for FAQs" as the topic.

1 - Owners Association (Membership, Board of Directors, Meetings, Voting)
2 - Owners Association (Rules and Regulations)
3 - Architectural Review Board (ARB)
  • chevron_rightAre ARB meetings open to residents?
    ARB meetings are open to all residents.  Residents submitting an application to the ARB are especially encouraged to attend the meeting at which their application is being reviewed.
    The ARB meets twice a month; the time and location of the meetings can be found on the community calendar.
4 - Trash and Recycling
  • chevron_rightOn which day(s) can I water my lawn?
    Daylight Saving Time (Second Sunday in March until first Sunday in November):
    • Odd numbered/No address: Wednesday & Saturday
    • Even numbered address: Thursday & Sunday 

    Eastern Standard Time (First Sunday in November until the second Sunday in March):
    • Odd numbered/No address: Saturday
    • Even numbered address: Sunday
    More Irrigation Tips
    • Invest in a WaterSense labeled irrigation controller.
    • Inspect sprinkler heads and make sure to aim them toward your landscape and not the sidewalk. A broken head can waste 25,000 gallons of water in six months.
    • Redesign your landscape with Florida Native plants that thrive with less water.
    • Water only when needed, and only up to twice per week during your assigned days.
    • Don’t water when it’s windy. 
Website - General
  • chevron_rightIs there an "app" for the website?
    The short answer is "no". However, you can create a shortcut on your mobile device that will allow you to easily access the website with one tap.
    Detailed instructions for how to do this are available on page 10 in the March 2024 issue of The Anchor.
  • chevron_rightDo I have to input my username and password every time I access the QHYCC website?
    To avoid having to login every time you want to visit restricted homeowner pages on the website, you can use the "Remember Me" checkbox on the login form. If you check this box when you log into the website, the website will store an encrypted cookie in your browser. This cookie will automatically log you back into the website on subsequent visits or when you would normally be logged out due to inactivity. 
    For security, "Remember Me" is limited to the single browser and device you were using when you logged into the website with the "Remember Me" checkbox checked. Any login performed on another device or browser will reset "Remember Me" on all your devices and browsers. For example, if you login to on your phone with "Remember Me" checked, and later on you login to on a different device, like a tablet or desktop, the "Remember Me" feature will be cleared and the next time you visit the website on your phone, you will be required to login again.
    Note that if you have "Block All Cookies" enabled on your device, the "Remember Me" feature for login will have no effect and you will have to login whenever you want to access website pages on that device that are restricted to homeowners.
Website - Resident Directory
Website - Usernames, passwords, and profiles
  • chevron_rightWhy do I have to login with my old email address even after I updated my email address in my profile?
    The username that you use to log in to the website is a separate field from your email address in your profile. Even though these two fields may have started out with the same value, you can change them independently. 

    It is important that your email address be current, valid and unique in order for you to receive emails from the QH Owners Association. 

    Your username can be anything you choose as long as it is unique and conforms to the following specifications:
    • 8 - 80 characters in length
    • comprised of numbers, letters, and/or _-.!@# with no spaces 
  • chevron_rightAre there any restrictions for what I use as a username or password?
    Your username may contain only numbers, letters or _-.!@# with no spaces and must be 8 - 80 characters. Your username must be unique. 

    Your password may contain only numbers, letters or _-.!@# with no spaces and must be 8 - 15 characters.
  • chevron_rightHow do I obtain a username and password for the website?
    If you were a Queen's Harbour homeowner when this website was launched (September 15, 2023), your username was the email address that was provided to the Owners Association Management Office for contacting you. Instructions to set up your login credentials (username and password) were emailed to that email address. If you did not receive this email, please contact the Website Administrator (
    If you became a Queen’s Harbour homeowner after September 15, 2023, the Owners Association Management Office provided you with your login credentials when you registered with them as a new homeowner. 

    If you have forgotten your password, you can request a new password by choosing "Forgot Password" on the Login screen.
    If you are still unable to find your website login credentials, please select the Owners Association Management Office from the drop-down list in Contact us.
  • chevron_rightHow do I update my profile information?
    After you login, click on "Your Profile" to update your profile.
    You can change your username or password, upload a profile photo, update information in your profile (phone number, email address, etc.), and update your preferences for the Resident Directory.